BBB Research Analysis Development (we) are committed to
protecting and respecting your privacy.
This policy (with our Terms and Conditions and
Website / Blog Terms and Conditions any other documents referred to within)
sets out the basis on which any personal data we collect from you, or that you
provide to us, will be processed by us. Please read the following carefully to
understand our views and practices regarding your personal data and how we will
treat it.
Questions, comments and requests regarding this privacy
policy are welcomed and should be addressed to
research.brucebisbey@gmail.com.
1.
About This Document
2.
Your Consent
3.
Copyright Notice
4.
Contacting Us
5.
Our Commitment
6.
Who Our Privacy Policy Covers
7.
What Laws We Comply With
8.
What Types Of Personal Data We Process
9.
How We Collect or Generate Your Personal Data
10.
What Do We Use Your Personal Data For?
11.
Use of Your Personal Data for Direct Marketing
12.
Disclosure of Your Personal Data
13.
How Third Parties Will Handle Your Personal
Data
14.
Location of Your Personal Data
15.
Keeping Your Data Secure
16.
How Long Do We Keep Your Personal Data For?
17.
Your Rights
18.
Changes to This Privacy Policy
This document sets out our privacy policy in respect of
customer personal data, which will govern the way in which we process any
personal data that you provide us with. It serves as an expression of our
commitment to protecting your private personal information, but is not a
contract. Please see Section 17 below for the rights which the law provides you
with in relation to your personal data.
By using our websites, providing any personal data to us, or
contracting any services or purchasing any items with us, you confirm that you
agree to and consent to the terms of this document, to the extent that your
consent is required by any applicable law.
This document, and all content of our websites are covered
by our current Copyright© 2017 BBB Research Analysis Development, ALL RIGHTS
RESERVED and all future copyright registration.
If you have any questions about our privacy policy or about
how we process your personal data, including any complaints, please contact us
by e-mail:
research.brucebisbey@gmail.com.
We respect your right to privacy and our goal is to ensure
you have a trustworthy experience with us, including when using our websites or
shops and booking product or service with or through us. We understand that you
care about how your personal data is used by us, and we want to share the
policies and practices we have adopted. This way you can feel confident about
how we handle the personal data you have entrusted to us.
6. Who our privacy policy covers
Our privacy policy sets out how we process personal data
(including information) relating to individuals who are booking, inquiring, or
purchasing services provide by or though us.
6.2 When we are data processor only
Please note this privacy policy does not apply in situations
where we are processing personal data strictly as a sub-contractor or data
processor on behalf of a third party, and not on our own account. In this case,
your information and the privacy of that information is governed by the policy
of the third party, who will be subsequently answerable for how that personal
data is processed.
6.4 Terms used in this policy
When we refer to "you" and "your" in
this privacy policy, we refer to you, any such individual whose personal data
we process from time to time. When we refer to "processing" of your
personal data, this includes obtaining, recording, storing or holding your
personal data, and anything we do with it, such as organizing, adapting or altering
it, retrieving, consulting or using it, disclosing it or otherwise making it
available to others, combining it with other data, and blocking, erasing or
destroying it. When we refer to "services" this covers all products
and services which may be booked with or through us, all such products and
services which we supply or operate ourselves (including where we
sub-contract); and any such products and services provide by a third party
which we book for you (acting as agent for you or that third party). Services also
includes any services we or a third party provide in association with purchases,
products, services such as obtaining shipping, foreign exchange, and providing
local representatives and support.
7. What laws we comply with
We process your personal data in accordance with the
following data protection law(s): United States of America and to the best or
our ability any country we are doing business in/with or international
conventions.
8. What types of personal data we process
This section summarizes the types of personal data about you
that we may process:
8.1 Data concerning you as an individual
This includes name, but is not limited to, age, photograph,
gender, address, telephone, mobile, fax, e-mail, social networking contact
details, proofs of identity and address, card and other payment details and any
other information provided to us by or in relation to you which concern you as
an individual.
8.2 Business Related Information
If you are an individual associated with a business or other
organization that is our customer, then your personal data may include the
following information that we link to you: business or organization details
(such as name, address, telephone numbers, payment arrangements, financial
information, etc.), your relationship with that business or organization (such
as owner, partner, director, shareholder, employee, or agent), and your contact
details within that business (such as work address, work telephone and mobile
numbers, work fax number, and work e-mail address).
8.3 Inquiry and Purchasing information
Information concerning inquiries, products, and services
made with or through our services.
8.4 Performance information
Information generated concerning the performance of any purchase,
service or other contract made with or through us, including information
relating to, and the information relating to payments.
Information collected or generated out of any surveys
conducted.
8.6 Competition Information
Information collected or generated out of any competitions
or promotions we run.
8.7 Account, Registration and Loyalty Information
Information concerning any accounts, registrations, or
memberships with us, or participation in any loyalty program.
Correspondence, communications and messages, including
between you and us, and between us and third parties, including relating to any
booking or booking enquiry, or performance of any contract, or any goods or
services.
8.9 Website Usage Information
We may collect information about your visits to, browsing
of, and use of our website. The range of data we collect will depend on how you
interact with our website. This information may include: your IP address (a
unique identifier allocated to your computer for your connection to the
internet); your computer device details (PC, tablet, smartphone, watch etc.);
the make and version of web browser (e.g. Internet Explorer, Firefox, Safari,
Opera, Chrome) you are using; your operating system (e.g. Windows, Windows
Phone, OSX, iOS, Android, Linux etc.); your time-zone; your browser plug-ins;
any web-page you came from, identified as the referrer web page address by your
web browser; cookies; page response times; download error; pages and parts of
pages you visit; usage you make of our website, including enquiries and
searches undertaken, and registrations for accounts, forums etc.; services and
products you viewed; length of visit to website and pages; page interaction
information (such as scrolling, keys pressed, mouse clicks, touches, and
mouse-overs). This will normally be collected and used anonymously, and aggregated
for analysis, with your name and any characteristics identifying you remaining
anonymous, but our privacy policy will apply, it will be treated as your
personal data, if this information is in any way linked to you personally. This
information may also include: data inputted into forms and fields;
registrations for any accounts, forum, feedback mechanism, social
functionality, newsletters or other features of our site; usernames and
passwords, log-in / out history, and settings; actions taken within any account
or other registration, including view and update and changes to settings; and
posts to any forum, feedback, review or other social functionality on our
website.
9. How we collect or generate your personal
data
This section sets out the ways in which we may collect or
generate personal data concerning you.
By visiting and using our website or blog you or your
computer may provide personal data. This includes, but is not limited to:
information which is automatically provided by your browser to our servers;
information record on our web servers about your interaction with our website
and pages viewed; information we capture or place on your computer or generate
using cookies or other technologies on our website; and information you input
into forms and fields on our website.
Your personal data will include data you provide (or later
amend), whether: from correspondence with you; verbally to us over the phone or
in person; by filing in any field or form on a website; by filling in any printed
form we provide; by e-mail; from documents you provide; and from updates to any
information to provide from time to time. This includes when you: register or
subscribe for any service, account or make an enquiry or purchase whether in
person, by phone, through our website or otherwise; send us your comments or
suggestions; subscribe to any newsletter or other publication; and request
sales and advertising information, including brochures.
We and any suppliers or sub-contractors working for us may
generate personal data relating to you, including in connection with responding
to and dealing with any enquiry, booking or complaint, product or service
rendered; or in performing any booking or other contract with you; or through
the analysis of your personal data or data gained from your use of our website.
We may record telephone calls with you.
10. What do we use your personal data for?
This section sets out the uses which we make of your
personal data:
10.1 Operate our website / blog
To operate and provide the search, booking, accounts,
review, forums and other services, facilities and functions of our websites or
blog. This includes managing any accounts or registrations you have with our
websites and making changes to your settings and profile at your request.
10.2 Provide information and respond to inquiries
To provide information to you about our website, blog,
systems and services, including to respond to booking enquiries and searches
for holidays and travel, and to keep you updated generally.
10.3 Bookings and other contracts
To enable you to make orders or bookings, and to fulfill,
provide, perform, administer, manage, and enforce all, orders, and other
contracts which relate to you, and to process any transactions authorized or
made with us which relate to you.
To collect and make payments due and administer our
accounts.
10.5 Communication with customers
To communicate with you concerning any inquiries, bookings, services
provided, problems and complaints, good and/or services, and to respond to any
submissions, inquiries or requests from you.
To keep internal records and maintain reasonable archives,
including anything concerning inquiries, research, contracts, good, services,
compliments, and complaints.
10.7 Manage and improve our business
To analyze, audit, provide, operate, administer, maintain
and improve our business, website, systems, and services; to carry out surveys
and analyze the results; to run promotions and competitions; undertake product
or customer research/development; to assist us in and help us to improve our
sales, editorial, advertising and marketing processes; to carry out other
business development and improvement activities; and to provide training to our
staff, sub-contractors and suppliers. For example, we may use your personal
data to help us profile how our customers generally are using our websites and
booking travel services with (or through) us or purchasing goods and/or
services. We may also use this information to ascertain interests so that we
can better tailor our business offerings.
To carry out direct marketing to you. See next section ‘Section
11’ for further information.
To report aggregate information concerning usage of our
websites to our advertisers. We normally create anonymous statistical data
about browsing actions and patterns, and do not identify any individual.
10.10 Anything you have specifically consented to
For any purpose for which we have obtained your consent.
11. Use of your personal data for direct marketing
We do not use or disclose your personal data for direct
marketing purposes unless we have obtained your consent to this, such as
through an opt-in or opt-out tick box on any form or website of ours.
11.1 Direct marketing by us
Where you have consented to this, we may use your personal
data to carry out direct marketing and send you marketing messages, materials,
adverts and promotions relating to goods and/or services we provide or which
can be ordered or obtained with third parties through us. Where you have
consented to this, we may also use your personal data to carry out direct
marketing and send you marketing messages, materials, adverts and promotions
relating to travel services which are offered by or which can be booked through
any other company in the same group of companies as us or third parties
selected by us. You will be free to withdraw your consent to this at any time,
by contacting us as detailed in this privacy policy or as detailed in any
direct marketing that you receive. In any e-mail you send we would ask you to
insert "unsubscribe" as the subject heading.
12. Disclosure of
your personal data
We transfer your personal data to third parties in the following
circumstances:
We may disclose your personal data to third parties
(including intermediaries) as necessary to carry out any checks concerning you
or enforce any order or contract with you (including credit, security, fraud and
identity checks). This may include credit reference agencies and other
companies for use in credit decisions, for fraud prevention and to pursue
debtors.
12.2 Purchases and performance of contracts
We disclose your personal data to third parties (including
intermediaries) as necessary to deal with any order or enquiry being made by or
for you, to make any booking requested by or for you, to perform and administer
any booking for you or other contract with or in respect of you. This may
include; to apply for visas on your behalf, to collect payments to be made by
you, to investigate and respond to complaints, and to enforce any booking or
other contract with you. Such third parties may include any suppliers or
sub-contractors and their agents.
If any application is made through us for any order or other
insurance to cover you, we will pass your personal data on to the insurer.
Information provided by you may be put on to a register of claims and shared
with other insurers to prevent fraudulent claims.
12.5 Business Function Outsourcing
Where we use third parties to host, provide, operate or
supply any part of our websites, databases, systems, business, or services, or
carry out on our behalf any of our business functions or actions (including
sending mail, processing payments, providing marketing assistance, providing
customer and advertising analysis, and providing customer services), then then
we may provide your personal data to them as required for use for or processing
as part of those purposes.
Where any facility on our website is clearly designed to
make certain of your personal data public (e.g. posts you make to any public
forum or reviews facility) than any personal data you provide in relation to
that forum or other facility, which is provided in circumstance where it is
clear that it is intended to be published, will be disclosed to the public
accordingly, subject to moderation by us.
We may supply personal data to a government authority or
regulator to comply with a legal requirement, for the administration of
justice, for the purposes of customs, or where reasonably required to protect
your vital interests or enforce any booking or other contract. We may disclose
your personal data where otherwise required by or permitted by law.
12.8 Direct Marketing by third parties
We may disclose your personal data to third parties to carry
out direct marketing to you, where you have given your prior consent, to third
parties to carry out direct marketing. See USE OF YOUR PERSONAL DATA FOR DIRECT
MARKETING, Section 11 above.
12.9 Customer Representatives
If our customer is a business or organization, and we are
holding your personal data in your capacity as an associate of that business or
organization (including as agent, representative, contact, employee, officer,
owner, partner, or director), then we may disclose to them that personal data.
If our customer is making an order or booking service inquiry on your behalf,
with your authority, then we may disclose to our customer your personal data as
reasonably required in connection with such booking or inquiry, or the
subsequent performance of or payment for any booking made.
If our business is ever transferred to a third party, then
your personal data will be transferred to the acquirer to enable them to
continue our business.
13. How third parties will handle your
personal data
Where we provide your personal data to a third party one of
the following two circumstances will apply:
13.1 Processing on our behalf
In some cases, your personal data may be held and otherwise
processed by them on our behalf, in which case we will remain responsible for
what they do with your personal data, and your personal data will only be held
and processed by them in accordance with our instructions and this privacy
policy.
13.2 Processing on their own account
In other cases, your personal data may need to be provided
to them to be held and processed by them in their own right and on their own
account. In such case, they will have their own responsibility for that
personal data, subject to their own privacy policy, and we will not be
responsible for what they do with it following disclosure.
14. Location of your personal data
We, and any affiliate, subcontractor or other person
processing your personal data on our behalf, may transfer, store and otherwise
process your personal data anywhere in the world. Where we disclose your
personal data to third parties, that disclosure may also involve a transfer of
your personal data anywhere in the world, and those third parties may
themselves transfer, store or otherwise process that information anywhere in
the world. In each case, we will comply with any legal requirements concerning
the transfer of your personal data by us to any third party outside the country
where we are established, and where your personal data is still controlled by
us or is being stored or otherwise processed on our behalf, our security
measures (as detailed below) will also apply.
15. Keeping your data secure
15.1 Our security measures
15.1.1 Our general commitment
We are committed to doing what we reasonably can to keep
your personal data secure, and we are obliged by law to put in place
appropriate technical and organizational measures against unauthorized or
unlawful processing of your personal data and against accidental loss or
destruction of, or damage to, your personal data. We have accordingly
implemented security policies, rules and technical measures with a view to achieving
this.
15.1.2 Storage
of your personal data
The personal information we collect from you online is
stored by us and/or our service providers on databases protected through a
combination of physical and electronic access controls, firewall technology and
other reasonable security measures.
15.2 Your security measures
For your own privacy protection, we encourage you to
maintain anti-virus and other malware protection software on your computers and
other devices, and to maintain your own measures to protect your personal data.
Please do not include sensitive personal data in any e-mails you may send to
us, including payment card information. We also encourage you to be careful
about who you give personal data to. We will never contact you to ask you for sensitive
personal data, such as payment card information, or sensitive personal data
such as passport numbers or log-in details, and we will only ask you for such
information in person or through our website, or by telephone in connection
with a order you are making or have made. Please contact us immediately if
someone purports to contact you in our name.
16. How long do we keep your personal data?
We keep your personal data for so long a is reasonably
necessary for the purposes for which we use it, and if longer, for any duration
required by law, and for statutory claims limitation periods where your
personal data may be relevant to any possible liability we may have to you.
Our privacy policy is not intended to create a contract or
form part of any contract. You have certain non-contractual rights under the
laws noted above, which we summarize below. If you contact us about these
rights, we may ask for proof of your identity before we act, and may refuse to
act if you do not provide this or your identity is not established by you.
17.1 Access to your personal data
You may request us to tell you whether we are processing
personal data about you, to tell you what personal data we are processing and
for what purposes, and to provide you with a copy of your personal data that we
hold. We may charge a fee for handling your request, in an amount prescribed by
law. The law does allow us, in certain cases to refuse your request, and we
will advise you at the time if this is the case.
17.2 Use causing substantial distress or damage
You have the right to ask us to stop using your personal
data for any purpose in any manner that is causing you or is likely to cause
you unwarranted and substantial damage or distress, subject to exceptions. You
must put your request in writing and be able to provide proof of receipt by us
of your request. Processing of your request may take up to 10 days. We
recommend you register your request with the post office or carrier you have
chosen. If you make your request via email or the website, it is not official
until we acknowledge receipt of your request in writing.
17.3 Use for direct marketing
You have the right to ask us to stop using your personal
data to carry out direct marketing to you. . You must put your request in writing
and be able to provide proof of receipt by us of your request. Processing of
your request may take up to 10 days. We recommend you register your request
with the post office or carrier you have chosen. If you make your request via
email or the website, it is not official until we acknowledge receipt of your
request in writing.
17.4 Correction of inaccuracies
You have the right to ask a court to order us to rectify,
block, erase or destroy any inaccurate personal data we hold about you.
You have the right to claim compensation for damage and (in
certain cases) distress you suffer if we do not comply with the laws referred
to above.
17.6 Complaints to
applicable authority
The laws we comply with are regulated by United States of
America. In addition to your rights above, it is open to you, if you have a
complaint or concern, to seek assistance from such government regulator, who
has powers to compel us to comply with applicable laws and fine us for
non-compliance. However, before you do so, we would hope that you will contact
us first to discuss any complaint or concerns you have. Our goal will always be
to come to an agreement before anything gets to that level.
18. Changes to this privacy policy
We may change this privacy policy at any time and from time
to time without notice to you, by publishing a new version on our website. You
should check this privacy policy for updates each time you visit our website to
be sure that you are aware of any changes. You should check the top of the
document to see the latest version in force. Any change will be in force from
the date of the notice of update only, and we will not make any changes that
have retroactive effect unless are legally required to do so.
DISCLAIMER
To the best of our knowledge, the information, research,
analysis contained herein is accurate and reliable as of the date of
publication to the client; however, we do not assume any liability whatsoever
for the accuracy and completeness of the above information. BBB Research
Analysis Development makes no warranties which extend beyond the description
contained herein. Any information given in this statement does not constitute
any warranty of merchant-ability or fitness for a particular use. It is the
customers' responsibility to inspect and to test our products in order to
satisfy themselves as to the suitability of the products to their particular
purpose.
It is the customer's responsibility to check the relevant
product data sheets and respective material at BBB Research Analysis
Development Website / Blog (
https://bbbresearchanalysis.blogspot.com)
in order to follow any possible change before any final execution of an order.
The customers are responsible for the appropriate, safe and
legal use, processing and handling of our material and products. The
information contained herein relates to our materials when not used in
conjunction with any third party materials. BBB Research Analysis Development will
not accept any liability with respect to the use of its products in conjunction
with other materials. Without derogating from the above, the standards and the
analysis methods (if an analysis method is mentioned above) which the above
statement refers to, are only those which are expressly mentioned in the above
statement and no other standards and/or analysis method should be implied in
any way from the above information. This certificate will not derogate in any
way from the limitation of liability under the contract between the customer
and our company.
This document
and its attachments may contain proprietary information, which is PRIVILEGED,
CONFIDENTIAL, or subject to COPYRIGHT belonging to BBB Research Analysis Development.
This e-mail/documents is intended solely for the use of the individual or
entity to which it is addressed. If you are not the intended recipient of this
e-mail/document, or the employee or agent responsible for delivering this
e-mail/communication to the intended recipient, you are hereby notified that
any dissemination, distribution, copying, or action taken in relation to the
contents of and attachments to this document is STRICTLY PROHIBITED and may be
UNLAWFUL.
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