PROPAGANDA
IN THE WORKPLACE
Propaganda
is the ability "to produce and spread fertile messages that, once sown,
will germinate in large human cultures.” However, in the 20th century, a “new”
propaganda emerged, which revolved around political organizations and their
need to communicate messages that would “sway relevant groups of people in
order to accommodate their agendas”. First developed by the Lumiere brothers in
1896, film provided a unique means of accessing large audiences at once. Film
was the first universal mass medium in that it could simultaneously influence
viewers as individuals and members of a crowd, which led to it quickly becoming
a tool for governments and non-state organizations to project a desired
ideological message. As Nancy Snow stated in her book, Information War:
American Propaganda, Free Speech and Opinion Control Since 9-11, propaganda
"begins where critical thinking ends."
Though much
of workplace propaganda and dissemination can have a positive side of team
building, helping to create a strong work ethic and camaraderie with ones fellow
workers and management. Providing insight into the workings of the business,
its platform, both short and long term strategies’. The dangers of misuse and
mismanagement of information on all levels of employees, is disconcerting in
that strategies and ethics of any company, business or governmental agency is
depended on the principal management and or owners of the entity in question at
any given time.
ECLIPSING
INTO THE WORKPLACE
The ease of
data collection emerging from the IT revolution has been suggested to have
created a novel form of workplace propaganda. A lack of control on the acquired
data's use has led to the widespread implementation of workplace propaganda
created much more locally by managers in small and large companies, hospitals,
colleges and Universities etc. The author highlights the transition of
propagandist coming from large, often national producers to small scale
production. The same article also notes a departure from the traditional
methodology of propagandists i.e., the use of emotionally provocative imagery
to distort facts. Data driven propaganda is suggested to use 'distorted data'
to overrule emotion. For example, by providing rationales for ideologically
driven pay cuts etc.
Another
troubling aspect is pressure on the employee that maybe both politically or
socially oriented. There seems to be a need to educate and inform people
specific issues, nonprofits and charities.
Social and
common media for transmitting propaganda messages include news reports,
government reports, historical revision, junk science, books, leaflets, movies,
radio, television, and posters. Some propaganda campaigns follow a strategic
transmission pattern to indoctrinate the target group. This may be through
memos, traditional group meetings or one to one or with a simple transmission,
such as a leaflet or advertisement dropped from a plane or an advertisement.
Typically these messages will contain directions on how to obtain more
information, via a web site, hot line, radio program, etc. (as it is seen also
for selling purposes among other goals). The strategy intends to initiate the
individual from information recipient to information seeker through
reinforcement, and then from information seeker to opinion leader through
indoctrination. The company or entity is financially in trouble, the
competition is doing better and pay cuts or wage freezes may be insinuated to
keep the company from laying off personnel or reorganizing.
A number of
techniques based in social psychological research are used to generate
propaganda. Many of these same techniques can be found under logical fallacies,
since propagandists use arguments that, while sometimes convincing, are not
necessarily valid.
Sometime has
been spent analyzing the means by which the propaganda messages are
transmitted. That work is important but it is clear that information
dissemination strategies become propaganda strategies only when coupled with
propagandistic messages. Identifying these messages is a necessary prerequisite
to study the methods by which those messages are spread.
PROPAGANDA
TECHNIQUES
- ·
Astroturfing: Creating illusion of grass roots
activity…
- ·
Bandwagon: Pump up the value of 'joining the
party'…
- ·
The Big Lie: So large it must be true…
- ·
Card-stacking: Build a highly-biased case for
your position…
- ·
Character Assassination: Destroy the person…
- ·
Glittering Generalities: Use power words to
evoke emotions…
- ·
Information Management: Knowledge is power…
- ·
Milieu Control: Controlling communication…
- ·
Name-calling: Denigrating opponents…
- ·
Plain Folks: Making the leader seem ordinary
increases trust and credibility…
- ·
Slogans: impactful catchphrases…
- ·
Sockpuppeting: Using faked, non-existent people
to support a cause…
- ·
Stereotyping: Classify the other side negatively…
- ·
Testimonial: The testimony of an independent
person is seen as more trustworthy…
- ·
Transfer: Associate the leader with trusted
others…
- ·
Atrocity accusations: Accuse the other someone
or the other side of committing acts of gross indecency and questionable moral
and work related issues…
- ·
Denialism: Choosing to avoid the truth…
- ·
Hyperbolic inflations: Exaggerate the things
they believe or have done to make them particularly terrible…
- ·
Demonization and dehumanization: Make them
appear as wholly bad in all ways, without hope of redemption or conversion…
- ·
Polarization: Contrast what we and they believe,
say and do. Show that they are not like us, putting them and us at opposite
poles…
- ·
Divine sanction: Claim that what you are doing
is either required or aligned with higher powers…
- ·
Meta-propaganda: It the use of propaganda about
propaganda. Show how they make things up and are deliberately trying to
deceive, whilst our messages are based on clear evidence…
There is no
clear answer as more protectionism and control give the power and censorship to
limited number of individuals who are dependent to follow, interrupt and
implement policy.
Sources,
References & Credits: Google, Wikipedia, Wikihow, Pinterest, IMDB, Linked
In, Indie Wire, Changing Minds, Small Business, Behance, Inc.com, Association
of Corporate Counsel, Investopedia, The Balance, Chicago Tribune, How Stuff
Works, Work Force, Gallup
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Kind of scary. But very interesting. Thanks
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